Returns and Exchange

What is our return policy?

We accept bikinis purchased from balmyswim.com in new condition with tags and liners intact for store credit. Return shipping is at customer expense. You have 40 days from the date of purchase to send your items back to us for store credit.

How do I start a return?

To initiate a return, please email info@balmyswim.com and include your name and order number. Once your return is authorized, you'll receive step-by-step instructions and return address via email.

How soon will I get my store credit?

Once your items are accepted and inspected by the returns team, you will receive a store credit notification via email typically within 7-10 business days.

Can I exchange an item?

We cannot currently offer exchanges so you will need to return your items and place a new order.